NutriStin

Shipping Policy

Shipping Policy

At NutriStin, we aim to deliver your orders safely, quickly, and efficiently. Please read our shipping guidelines to understand how your products are processed and delivered.

1. Order Processing Time

  • All orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next working day.

2. Shipping Locations

We currently ship across all major cities and towns in India.
International shipping may be available on request (additional charges apply).

3. Delivery Time

Delivery times depend on your location and courier service availability:

  • Metro cities: 3–5 business days
  • Other cities: 4–7 business days
  • Remote areas: 7–10 business days

Unforeseen delays due to weather, strikes, or logistics issues may extend delivery time.

4. Shipping Charges

  • Shipping charges are calculated based on location, weight, and order size.
  • Any applicable delivery charge will be displayed at checkout before payment.

5. Order Tracking

Once your order is shipped, you will receive:

  • A tracking number
  • Courier partner details
  • Tracking link (if available)

You can track your shipment until it reaches your location.

6. Delivery Issues

Please contact us immediately if:

  • Your package is delayed
  • Tracking information is not updating
  • You do not receive the order within the expected time frame

We will coordinate with the courier service to resolve the issue.

7. Damaged or Missing Products

If your order arrives damaged, leaked, or incorrect:

  • Please take clear photos/videos
  • Contact us within 24 hours of delivery
  • We will offer a replacement or resolution as per our policy

8. Incorrect Address or Failed Delivery

If the delivery fails due to an incorrect address, wrong contact details, or failure to receive the package:

  • Reshipping charges may apply
  • Refunds may not be possible for perishable items

9. Contact Details

For any shipping-related assistance or queries, you can reach us at:

Owner: Rajasekhar Meka
Phone: +91 9010271998
Email: rajasekhar2102@gmail.com
Instagram: @nutristin_